Crucial Skills for Crew Leaders

ID : 24780   
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Crew leaders succeed when they have a system they can implement on a consistent basis to ensure performance and productivity are realized. Three aspects of crew leadership – goals, empowerment, and communication – work in harmony to ensure not only shift success, but company success. Crew Leaders will learn how the goals of the company and the goals of the workers intersect as well as how to communicate in ways that engage commitment of the crew. Participants will:

  • Learn how company, department and individual goals support each other
  • Discover the impact of communication styles including tone, words, and intention
  • Determine the best way to get the crew to buy-in to a performance plan on a daily basis
  • Leave with a plan they can implement and monitor for effectiveness

Class Details

1 Sessions

Kent State University at Stark Conference Center

Diane Helbig 



Registration Closes On
Monday, November 6, 2017 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
11/7/2017 - 11/7/2017 Daily - Tue 8:30 AM - 12:30 PM North Canton, Kent State University at Stark Conference Center  Map Diane Helbig